Customer Contact Centre
Our Customer Contact Centre will take the pressure away from your staff by receiving and managing campaign responses on your behalf.
Our experience covers a variety of response handling activities including managing literature requests, helplines, competitions, order and payment processing as well as mail order fulfilment and other enquiries received by telephone, fax, post or email.
We can allocate a unique telephone number for your campaign and all responses received will be answered in your identity. Our extensive call management tools allow clients to benefit from the most appropriate of methods from live or automated call handling to rapid response email services or postal response handling through the provision of unique P.O. Boxes, Freepost or Business Reply facilities.
Call our Client Services Team on 01233 214022 for more information or fill out a Contact Form.