Customer Contact Centre

Our Customer Contact Centre can receive and manage campaign responses on your behalf.

Our experience covers a variety of response handling activities including managing literature requests, helplines, competitions, order and payment processing as well as mail order fulfilment and other enquiries received by telephone, fax, post or email.

We can allocate a unique telephone number for your campaign and all responses received will be answered in your identity. Our extensive call management tools allow clients to benefit from the most appropriate of methods from live or automated call handling to rapid response email services or postal response handling through the provision of unique P.O. Boxes, Freepost or Business Reply facilities.

Call our Client Services Team on 01795 415115 for more information or e-mail sales@jem.co.uk